Frequently Asked Questions
Everything you need to know about Skipper beauty and care.
Are Skipper products tested on animals?
Absolutely not. Skipper is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it within 30 days of purchase for a full refund or exchange, minus shipping costs.
Are your ingredients natural and organic?
We prioritize high-quality, plant-based ingredients. While not every product is 100% organic, we focus on clean beauty standards, ensuring all formulas are free from parabens, sulfates, and phthalates.
Can I track my order?
Yes. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer professional or bulk discounts?
We do! If you are a licensed esthetician or beauty professional, please contact our support team at [email protected] to learn about our professional partner program.